Shipping policy

Shipping Policy

Last updated: October 2, 2026

Thank you for shopping with Sonerds. This Shipping Policy explains how we process, ship, and deliver your orders. By placing an order on our website, you agree to the terms below.

1. Shipping Destinations

We currently ship only within the United States, including all 50 states and Washington, D.C. We do not offer international shipping at this time, and we are unable to ship to P.O. boxes, APO/FPO addresses, or U.S. territories outside the 50 states unless otherwise noted at checkout.

2. Shipping Cost

We offer free standard shipping on all orders shipped within the United States. There is no minimum purchase requirement, no coupon code needed, and no hidden fees. The shipping cost will show as $0.00 at checkout.

3. Order Processing Time

Orders are processed within 1-2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day. You will receive an order confirmation email as soon as your order is placed, and a separate shipping confirmation email once your order ships.

4. Estimated Delivery Time

Once shipped, orders typically arrive within 3-7 business days, depending on the delivery address. Total delivery time (processing + transit) is generally 4-9 business days. Delivery times are estimates and are not guaranteed, as they can be affected by carrier delays, weather, or other circumstances beyond our control.

5. Shipping Carriers

We ship orders using trusted carriers such as USPS, UPS, and FedEx. The carrier used for your order depends on your location and package size, and will be selected to ensure the fastest and most reliable delivery.

6. Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking number and a link to track your package. Please allow 24-48 hours for tracking information to update after you receive this email.

7. Order Changes and Address Accuracy

Please double-check your shipping address before completing checkout. We are not responsible for orders delayed, misdelivered, or lost due to an incorrect or incomplete address provided by the customer. If you need to update your shipping address, please contact us as soon as possible after placing your order, as we cannot guarantee changes once an order has entered processing.

8. Lost, Damaged, or Delayed Packages

If your package is lost, damaged in transit, or significantly delayed, please contact our customer support team so we can file a claim with the carrier and work with you on a replacement or refund where applicable.

9. Multiple Shipments

If your order contains multiple items, they may ship separately and arrive in different packages depending on item availability and warehouse location. You will not be charged any additional shipping fees for split shipments.